| Business Communication: Writing Skills |
| This course explains how to plan for a business writing task. It also addresses common writing problems, including commonly misused words and incorrect sentence grammar. |
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- Analyze and plan for a business writing task
- Choose precise words to convey the correct meaning
- Write clear and concise sentences and paragraphs
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- Identify and correct common errors found in sentence structures
- Use commonly misused words correctly
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| Business Communication: Forms of Writing |
| This course reviews some of the most common forms of written communication and the best style of composition for each. |
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- Identify the ways in which written communications develop their message
- Write neutral, positive, negative, and persuasive letters
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- Write effective memos, short notices, faxes, and e-mail messages
- Compose formal, informal, informational, and analytical reports
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| Business Communication: Documentation |
| This course provides a systematic, step-by-step overview of the process of planning, building, and creating good documentation. |
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- Plan a documentation project
- Gather the necessary information about a documentation project
- Perform a task analysis
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- Organize documentation
- Format standard components of documentation
- Write clear and effective documentation
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